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Sunlight™, Suncast™ and Aristocrat® 5-Year
Frame & Lifetime Arm Shoulder Warranty. Suncast™ and Suncast™
Retractable Awning frames are guaranteed for 5 years against becoming
unserviceable because of defects in material or workmanship. The Aristocrat® Arm
Shoulders are guaranteed to the original purchaser for the life of the unit. Sunbrero™, Sundrop™ and Butterfly™ 3-Year
Frame Warranty. Sunlight™, Sunbrero™, Sundrop™ and Butterfly™
frames are guaranteed for 3 years against becoming unserviceable because of
defects in material or workmanship. What fabric specific conditions apply?
5-Year Motor Warranty (applies to all Aristocrat® products that have motors). CPJ warrants all its motors to be free from defects in material and workmanship under normal and proper use for a period of 5 years starting from the date of purchase. Motor controls, switches, and electronic accessories provided by Aristocrat® are warranted for 1 year from the date of purchase. General Warranty Conditions. The following information applies to all of Aristocrat®'s product lines and to the separate Frame, Fabric, and Motor Warranty specifics that appear elsewhere in this Warranty. How Long Is The Coverage Period? Canvas Products of Jacksonville, Inc. (dba Aristocrat® Products and herein referred to as "CPJ") warrants to the original purchaser, only, its products to be free from defects in material and workmanship under normal and proper use for a period of 3 to 5 years (depending on the specifics indicated elsewhere) beginning from the date of purchase. Any such defects must be reported within 3 to 5 years of date of purchase (proof of purchase required), and CPJ's only obligation under this limited warranty shall be to replace or repair, at its option, those parts which are deemed defective. CPJ is not responsible for additional warranties extended by the Aristocrat® Dealer. What General Conditions Apply?
How Do You Get Service? Click here or call Toll Free 800-688-7845 for service request! Any suspected defective part will be returned to CPJ, shipped prepaid, after receipt of CPJ's return authorization number. After CPJ receives the authorized return, CPJ will inspect the frame part, motor or fabric to determine the validity of the warranty claim. The Aristocrat® Dealer will then be notified of the warranty claim status. Labor costs for removal and reinstallation of the awning and/or parts shall be the sole responsibility of the purchaser. PLEASE READ: Important Operating & Cautionary Information. The Aristocrat®, Sunlight™, Suncast™, and Sundrop™ retractable arms contain strong springs under tension. To prevent possible injury, call your Dealer if removal or replacement of the fabric, motor, or frame parts becomes necessary. Please keep in mind that all Aristocrat® awnings are designed primarily for sun protection. They are not designed to withstand high winds or more than light rain -- especially on shallow pitch installations where rain may collect on the fabric. During those times the awning must be fully retracted to prevent damage not covered by the warranty. While virtually no maintenance is required, you may wish to wipe the frame and fabric periodically using a soft cloth with plain water or mild soap. NO IMPLIED WARRANTIES THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE OF THIS LIMITED WARRANTY, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED. No Liability For Incidental Or Consequential Damages CPJ shall not be liable for any incidental or consequential damages, loss or injury. Some states do not allow the exclusion of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Aristocrat®, Suncast™, Sunlight™, Sunbrero™, Sundrop™ and Butterfly™ are trademarks of Canvas Products Of Jacksonville. |
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